Frequently Asked Questions

What is Notaryii?

Notaryii is the only notary company to offer both eNotary and mobile notary services in New York city. Any person or business can now get their documents legally notarized online, 24/7. Our mission is to make notarization more accessible, secure, and convenient. Our goal is to help as many people as possible with signing the most important documents in their lives.

What are Notaryii’s hours of operation?

Notaryii is operational 24 hours per day, 7 days per week, 365 days a year via our website. For mortgage-related signing transactions, we’re operational 24/6 Monday through Friday, from 8:00 AM to 10:00 PM Saturday we are available from 9AM to 11:00 PM EST.

Why choose Notaryii?

Notaryii provides mobile and secure remote electronic notarization services. Notaryii not only uses standards-based digital signatures that protect the document from tampering, it also offers TotalAudit™, a highly detailed record of the signature and notary process itself from a trusted by a third party. In addition, Notaryii enables strong, multi-factor authentication options like knowledge-based authentication to positively verify and secure the identity of the signers.

What are the benefits of using online notarization with Notaryii?

Online notarization benefits the entire notarization industry. It is safer, more secure and has a more thorough record than in a traditional notarization. These type of notarizations are very much the same as the traditional way, however the following are additional benefits for the digital environment:
1) The requirement to appear in-person before the notary is accomplished via our NotaryiiZoom platform, where you can email you document, walk in to one of our commissioned notary locations and esign the document electronically.
2) You and the notary complete your respective portions of the document electronically
3) in lieu of a physical stamp, the notary’s electronic seal and digital certificate are attached by the notary to your document. When complete, you may print your document or share it via electronic means. Notarization enabled by Notaryii offers other significant advantages that validate and secure your document. The notarial session is recorded to protect against identity theft and to create a secure record of the entire process. In accordance with governing statutes and rules, Notaryii attaches an x.509 PKI (public key infrastructure) security certificate to each Notaryiid document. This certificate makes the document “tamper-evident,” so that the document then indicates if any subsequent change has been made to it. The digital certificate is unique to each notary and is part of the tools used to confirm the validity of the document and the authority of the notary public.

If Notaryii is unable to notarize a particular document, will I be charged?

No, Notaryii will only charge a fee for successful notarizations. If we are unable to process any document, the session will be terminated without any cost to you.

How does Notaryii secure your personal information?

Notaryii takes your security and privacy seriously, and you can review our Privacy Policy here and our Terms of Use here. All application accesses are also tracked using our TotalAudit software. Our security policies and systems are audited and tested on a regular basis. These include audits of internal security procedures and protocols, and also comprehensive penetration testing of our software and hardware environments to provide risk assessments of our applications and associated data.

What are the acceptable forms of ID that I can use with Notaryii?

Acceptable forms of ID include the following photo IDs if valid and unexpired. Your state may have other allowable IDs or may exclude use of some items on this list, so always check: U.S. State Issued Driver’s License U.S. State Issued Photo ID U.S. Passport Book U.S. Passport Card Certificate of US citizenship Certificate of Naturalization Foreign Passport Alien Registration Card with Photo Military ID

What if my document requires a witness during the signing?

Many transactions will require more than just a notary and signer. If you’re signing a document that requires a witness, you’ll want to make sure your witnesses are co-located with you during the signing. Once the notarization is under way, you simply hand your device to the witness when prompted by the notary. If you’re a business using Notaryii for witness-required documents, when uploading your document, simply indicate that the document will require witnesses.

Is a notary journal required in New York?

There is no legal requirement for a New York notary public to purchase and maintain a journal of notarial acts. At Notaryii however, we do keep a journal as an extra precaution to validating all of our notarizations.

Can New York Commissioned Notary Public perform eSignatures?

New York allows its commissioned notaries to perform electronic notarizations only. With Notaryii’s platform, our notaries will be enabled to electronically sign and notarize a document or a set of documents without the use of paper or a rubber stamp.

What is an Electronic Notary?

Also referred to as In-Person Electronic Notary Public An Electronic Notary or In-Person Electronic Notary is a commissioned notary public that is permitted to perform notarial acts electronically without the use of paper, but by state law the parties are required to be physically present. Electronic notary is often confused with remote notary, but it is important to keep in mind that they are different based on legal definitions.

What is Electronic Notary in New York?

New York's Electronic Signatures and Records Act allows electronic notarization for real property documents. Electronic notarizations of real property records must comply with and follow all the requirements for paper notarization. It states that the notary's signature, seal and certificate may be electronic. The signature, seal, and certificate must be attached to or logically associate with the document or signature being notarized and follow the PRIA Notary version 2.4.1 standard. New York has not enacted the Uniform Electronic Transactions Act and no other New York law authorizes electronic notarizations of documents.

What is an Electronic Journal?

The e-Notary platform also provides a full very secure electronic journal that allows the notary to collect the same information as they would in a paper-based journal that is accessible by the notary at any time.

How is an online notarization different from a standard notarization?

Online notarization benefits the entire notarization industry. It is safer, more secure and has a more thorough record than in a traditional notarization. A standard notarization requires individuals to appear physically before a commissioned notary public where they must demonstrate proof of identity, sign (or acknowledge their signature on) a document, and, if their document requires a sworn statement, be placed under oath.

Why should you become an e-Notary ?

By taking your notary skills to the digital world, you'll be able to serve customers with trailblazing technology You'll make it even easier for customers to find a notarization when they need it the most. And even better, you'll earn more money per notarization because you won't need to travel to service your customers. Serve Customers 24/7 Join the 100% Paperless Movement Support Multiple Transaction Types Use Unrivaled Technology Have Access to an Electronic Journal

Does Notaryii use commissioned notary publics?

Absolutely. Notaryii only uses commissioned Notary Publics from states which authorize their notaries to perform notarial acts online. All notaries on the Notaryii platform undergo background screening, training and maintain errors and omissions (E&O) insurance.

Is online notarization legal?

Yes, it is. In 2011, with the passage of House Bill 2318/Senate Bill 827, Virginia became the first state to authorize its notaries to notarize documents remotely via live audio-video technology. Since then, numerous states have passed laws authorizing their notaries to perform online notarizations, and over 20 states are considering doing remote online notarizations in 2019-2020. These online notarizations are accepted across the country due to a long-standing body of laws in each state that specifically provide for recognition and acceptance of out-of-state notarizations. In addition to laws in each state recognizing and accepting common out-of-state notarizations, the Full Faith and Credit Clause of the US Constitution may provide an additional basis for states to accept out of state notarizations.

About electronically signed documents?

Documents notarized on the Notaryii platform are electronically signed by the signer(s) and our notary. Certain states and public agencies have specific additional requirements and limitations for accepting electronically-signed documents and out-of-state notarizations, and not all documents may be electronically-signed. For example, Notaryii is not notarizing documents for use in Iowa. You should contact the agency that will receive your e-signed and e-Notaryiid document to ensure your document will be acceptable for its intended use. Learn more here.

What is your email for general questions?

We’d like to help with general information wherever we can, so let us know of any questions at or feel free to call us 646.360.0111

Can multiple documents be included in a single transaction?

Yes, any number of documents can be included and specific signature and approval processes established for each of the documents.

How do I track the status of documents in the approval and signing process?

Yes, we have a Notaryii member dashboard that allows you to see the status of any document at any time.

Is Notaryii a Trademark?

Yes, we will be using the Federal Registration Symbol (®) while common law trademarks and trademarks for federal application may lawfully use only the TM symbol, federally registered trademarks can and should be displayed with the registered symbol (®). The registered symbol serves to put the public on notice that the mark is federally registered and is an indicator of a status that results in liability for additional damages by an infringer. Owners of registered marks should make sure that all uses of the mark, including use on websites, social media, product packaging, product tags, etc. display the registered symbol after the mark.